For many years, I have been teaching, speaking and writing about organisational transformation, and what I have learned is that even when it is relatively simple to get buy-in for new ideas and concepts, many companies get stuck in the weeds of process.It is hard to blame them really. After all, process - the methods used to carry out a project - is something we are conditioned to respect and look for. So shaking this habit is one of the hardest challenges to overcome.
As a result I have seen several worthy change methodologies turned into a series of processes that replicate, but don’t capture, an organisational work-climate that produces successful outcomes in the first place. This was the inspiration behind the development of Lloyd Parry's diagnostic, Climetrics®, which crucially helps businesses understand their work-climate so that they can effect long-lasting change.
Methods come and go but the principles for engaging the willing contribution, ingenuity and commitment of others are timeless. So what are those principles? Respect, inspiration and encouragement are crucial parts of the equation. However, equally essential is adaptability. Small businesses live and breathe adaptability because they really have no choice. They are small, can shift gears easily and pivot their services to meet client needs when necessary. They may be small, but their mightiness comes from their ability to gauge their market and quickly move things around in short order.
Mid-size and large organisations have a tougher time. Sure, they are big but with that growth in capacity, they have lost their agility. Management layers requiring multiple sign offs can slow down the implementation of a service or delivery of a product to the point that it is behind the creative curve in the marketplace before it even gets released. I hear endless complaints from businesses about how a new product or service of theirs is eclipsed by the competition before it hits the market - too late and out-of-date.
Putting principles into practice to engage employees is essential and changing a work-climate to one that values and encourages adaptability is difficult. It is vital though if you want to stay competitive in an increasingly agile marketplace. To learn more about our diagnostic Climetrics® or to discuss how we can help you create an adaptive business, get in touch for a free discovery call.