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Change Readiness: Planting the Seeds for Change Success

Posted by Stephen Parry on Apr 12, 2019 3:41:34 PM

 Our new eBook, Change Readiness:  Planting the Seeds for Change Success, is out and available to help you through your change programme.  We'll be publishing one chapter each month in our blog.  This will be followed by a webinar to discuss issues raised by that section.

Click here to register for the webinar series on Change Readiness.

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Topics: Adaptability, innovative culture, Change Leadership, Work Climate

Sense and Respond: The Journey to Customer Purpose (Foreward)

Posted by Stephen Parry on Apr 4, 2019 3:37:00 PM

 by Dr. Joel Cutcher-Gershenfeld

"In reality, this is a culture change on a massive scale. It is a shift to a culture that can see the value in recognizing ‘disconnects’ with customers. It is a shift to a culture where frontline workers have the skills and motivation to conduct root-cause analysis.It is a shift to a culture in which learning is seen as central to business success, not just an add-on activity.

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Topics: Lean Methods, A3 Thinking, Sense and Respond Book, Work Climate, Adaptive Culture, Change Management, Adaptive Business

'Adaptability' in Motion: How One Logistics Company Achieved It

Posted by Stephen Parry on Mar 28, 2019 3:58:51 PM

How does adaptability work? How does it make a business more profitable? I'm asked these and related questions almost daily.

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Topics: Adaptability, Customer Experience, Work Climate, Adaptive Culture, Business Tips

The Dark and the Light of being a Change Agent

Posted by Stephen Parry on Mar 28, 2019 3:55:23 PM

SpotlightQuite often, managers approach me with questions about being a change agent. They see their business falling behind, apart or both and want to know how to affect the change necessary to stop it.

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Topics: Social Capital, A3 Thinking, Knowedge work, Change Leadership, Work Climate

The Rewards Of ‘Smarting Up’ Your Customer-Facing Staff

Posted by Stephen Parry on Mar 21, 2019 11:13:15 AM

Right across the board, today’s customers are demanding greater and greater choice. To stay successful in a rapidly changing climate, organisations must not only confront and deal with this demand for choice, they must design a corporate culture which actively embraces it.

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Topics: Change Leadership, Work Climate, Adaptive Culture

4 Benefits Of Fostering A Blame-Free Climate Within Your Team

Posted by Stephen Parry on Feb 25, 2019 12:09:29 PM

 

Blame: an interesting area of psychology, a legally authorised social mechanism, and a fairly baffling human quirk.

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Topics: Ethical Business, Work Climate, Adaptive Culture

Change Management requires Change Makers, not Champions

Posted by Stephen Parry on Jan 18, 2019 1:37:00 PM

It’s taken a while but larger organisations have finally come to realise they need to change to compete and survive in a marketplace filled with small, more nimble competitors.

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Topics: Adaptability, innovative culture, Change Leadership, Work Climate

Change Management Theory and Practice: Assumptions and Motivations

Posted by Stephen Parry on May 11, 2018 2:04:44 PM

The greatest waste in organisations today is the waste in human potential.’

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Topics: Book Reviews, Command and Control, Ethics, Change Leadership, Work Climate, Adaptive Culture

Change Management: Re-purposing the Business in Disruptive Times

Posted by Stephen Parry on Mar 6, 2018 1:17:19 PM

I’m very pleased to be delivering a keynote presentation and a 90-minute interactive workshop at this year’s ITEM Strategy and Practice IT Conference, From Code to Product. From Service to Solution in Kiev on the 24th and 25th of March. 

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Topics: Speaking Events, Change Leadership, Work Climate, Adaptive Culture

Big Picture Collaboration – The Key To Adaptability

Posted by Stephen Parry on Mar 1, 2018 4:55:00 PM

This article was originally posted on CIO magazine.

In an era of unprecedented change, there is broad agreement that problem-solving, critical thinking and adaptability skills are more important to the IT industry than they have ever been. So why is it, if the great majority of job candidates can demonstrate these skills, that organisations are still relatively slow to adapt? The answer is one of scale.

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Topics: Work Climate