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Lean IT and Effective Service Delivery

Posted by Stephen Parry on May 14, 2020 12:19:19 PM

Manufacturing, the birthplace of Lean, has contributed a great deal to the ideas of flow, just-in-time processes, respect for people and shaping a management system that now dominates much of the manufacturing world.

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Topics: Lean, Adaptive Business, Lean IT, Human Resources, Cloud Services, Service Delivery

"The Gold Mine" Book Review by Stephen Parry

Posted by Stephen Parry on Dec 13, 2012 12:39:12 PM

The Gold Mine: A Novel of Lean Turnaround (2005) by Michael Ballé and Freddy Ballé contains some gems. Its format is very similar to The Goal (2004) by Eliyahu Goldratt -- a novel-style portrayal of a company trying to get back to profitability, so there is a case for comparison.

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Topics: Lean, Operating Strategy, Operations Strategy, Organisational Design, Service Delivery

"The Black Swan" Book Review by Stephen Parry

Posted by Stephen Parry on Dec 13, 2012 12:28:33 PM
The central theme of The Black Swan (2008) by Nassim Nicholas Taleb is the failure -- the refusal, to see randomness, especially extreme departures from the norm and the enormous impact this has on society.  
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Topics: Adaptive Business, Operating Strategy, Workforce Strategy, Organisational Design, Service Delivery

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