The future is always coming. New technology and IT solutions are emerging every minute of every day, ad infinitum, and organisations that pay attention to these changes are more adaptable to the market and their customers. In one word, they are successful.
Businesses that are capable of sensing what is important to customers and then adapting the entire organisation to meet these needs will dominate the marketplace. They will have happy customers and happy, engaged employees.
The Black Swan: The Impact of the Highly Improbable (2008) by Nassim Nicholas Taleb is a fantastic book. Its central theme is the inability or perhaps even a refusal to see randomness, especially when it departs from the norm in an extreme fashion. This blindness has an enormous impact on society.
Over the last 10 years for a multitude of social, economic and technological reasons, organisations are under pressure to change rapidly. Executives are demanding the adoption of ever-increasing quick fixes and practices, resulting in more fragmentation and confusion amongst staff, managers and customers.
Adaptive Enterprise: Creating and Leading Sense-And-Respond Organizations by Stephan H. Haeckel (reprinted in 2016) was originally published as a concept outlining the case for Sense and Respond type organisations.
The Gold Mine: A Novel of Lean Turnaround (2005) by Michael Ballé and Freddy Ballé contains some gems. Its format is very similar to The Goal (2004) by Eliyahu Goldratt -- a novel-style portrayal of a company trying to get back to profitability, so there is a case for comparison.
Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap by Jeremy Hope and Robin Fraser and its associated Harvard Business Review articles have not attracted the attention that they deserve.
This annotated version of The Human Side of Enterprise (2006) by Douglas McGregor has been wonderfully brought back into the sunshine and placed in the modern setting by Joel Cutcher-Gershenfeld, Professor of Social Policy and Management at Brandeis University and formerly Senior Research Scientist at MIT's Sloan School of Management.