I once worked with an organisation who for three years were one of 12 shortlisted companies providing IT Services for home users and businesses for a large US technology company. They suddenly, and without any warning, found themselves bidding to be one of the tech company’s three remaining suppliers.
I was asked by someone recently about what it takes to have a career in organisational change.
When working with clients as they strive to build more adaptable organisations, I’ve found that it often takes time to realign their view of IT to fit the new dynamic. It’s almost like learning a second language.
It used to be that management skills were passed along from superiors, well aware of how an organization worked based on established institutional knowledge. The formula was simple: Take past management strategies, tweak and adjust for current realities and then manage. It’s an approach that was packaged, taught and executed with ease.
So you’ve got duplicate internal services in your organisation. Simple enough to just share them with others in the company, right?
A few years back when we were working with a UK police force on a Lean transformation project, we put some staff from the IT department in police cruisers with officers for ride-alongs.
So you’ve hired Lloyd Parry to work on your internal change program. You’ve seen the overview of how Climetrics works and understand the value of creating a highly adaptive organisation. But how does the process work? You’ve got thousands of employees spread over branch offices around the world. How can we possibly live up to the promise of adaptive and make change happen at the scale you need it to happen?
The benefits of changing a work culture are well known. When people talk to us about change their questions aren’t about “why” it needs to happen, but rather “the how Inside Climetrics.”
I’ve said before that Climetrics is like a tailor-made bespoke suit. Many change programs come in a one-size-fits-all package. And I think we all know about how well that works out adaptable organization.