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Ten police officers and one man with a baseball bat: a Lean story

Posted by Stephen Parry on Sep 29, 2016 4:30:09 AM

A few years back when we were working with a UK police force on a Lean transformation project, we put some staff from the IT department in police cruisers with officers for ride-alongs.

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Topics: Command and Control, Customer Experience, Customer Value Principles, failure, Methods

Stopping a Lean change program is a dangerous proposition

Posted by Stephen Parry on Sep 27, 2016 1:30:39 PM

Putting a Lean change program in place in an organisation is a bit like a farmer planting seeds and tending to the fields over the summer in anticipation of a great fall harvest. There’s a starting point and an end point. But in between a lot of things have to happen.

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Topics: Command and Control, failure, Change Leadership, Work Climate

Championing failures the best way to succeed

Posted by Stephen Parry on May 17, 2016 10:54:52 PM

Someone told me recently about Pixar Studios cofounder Ed Catmull and how he said that you had to embrace failure to succeed. I hadn’t heard that particular story but I smiled in recognition. It’s no wonder that PIxar as a studio produces so many hit movies and collects numerous Oscar trophies.

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Topics: failure, Lean Methods, Methods, sense and respond, Work Climate