A few years back when we were working with a UK police force on a Lean transformation project, we put some staff from the IT department in police cruisers with officers for ride-alongs.
Putting a Lean change program in place in an organisation is a bit like a farmer planting seeds and tending to the fields over the summer in anticipation of a great fall harvest. There’s a starting point and an end point. But in between a lot of things have to happen.
Someone told me recently about Pixar Studios cofounder Ed Catmull and how he said that you had to embrace failure to succeed. I hadn’t heard that particular story but I smiled in recognition. It’s no wonder that PIxar as a studio produces so many hit movies and collects numerous Oscar trophies.