It is worth casting our minds back to how our parent’s and grandparent’s generation did business to get an idea of how much things have changed and how quickly technology moves on.
The future is always coming. New technology and IT solutions are emerging every minute of every day, ad infinitum, and organisations that pay attention to these changes are more adaptable to the market and their customers. In one word, they are successful.
Over the last 10 years for a multitude of social, economic and technological reasons, organisations are under pressure to change rapidly. Executives are demanding the adoption of ever-increasing quick fixes and practices, resulting in more fragmentation and confusion amongst staff, managers and customers.
For many years, I have been teaching, speaking and writing about organisational transformation, and what I have learned is that even when it is relatively simple to get buy-in for new ideas and concepts, many companies get stuck in the weeds of process.