We hope you're enjoying the summer holidays, whether in the scorching heat or in the downpours or something in between. Our July news is a recap of what we've been up to. It includes information about our new CAFÉ Change Planner Workshop; top posts for the month, including our blogs and other interesting articles; a new section called Stephen Parry speaks about ... ; and upcoming events. As always, if you'd like to have an informal chat about your business needs or about Business Adaptability or Agility in general, please get in touch.
We are delighted to announce that our CEO Stephen Parry has been appointed as a judge for the CXA’19 - the UK Customer Experience Awards. The judging panel comprises a diverse range of industry specialists, and the awards are unique in that the finalists present their entry live on the day of the finals to ensure a balanced and transparent scoring process.