How does adaptability work? How does it make a business more profitable? I get asked those and related questions almost daily.
So you’ve got duplicate internal services in your organisation. Simple enough to just share them with others in the company, right?
When working on an Adaptive-Lean transformation with an organisation, we look at their management, their leaders, their talent. What we’ve found that when it comes to recruitment, far too many look for candidates that are likely to maintain the status quo rather than infuse the organisation with new ideas.
A few years back when we were working with a UK police force on a Lean transformation project, we put some staff from the IT department in police cruisers with officers for ride-alongs.
When I was working with a UK police force on their Lean transformation, I had an interesting opportunity to speak to their IT department about the importance of IT and how it makes the force more effective.
Working with Lean over the years, I’ve grown to take special delight in seeing how customer engagement changes, develops and then becomes essential in the growth of an organisation.
The benefits of changing a work culture are well known. When people talk to us about change their questions aren’t about “why” it needs to happen, but rather “the how Inside Climetrics.”
When working with organisations looking to change, I often start by showing them a prepared image that combines the visages of Marilyn Monroe and Albert Einstein. It’s the same image but looks entirely different depending on how close - or far - you’re standing from it.
We’ve all heard the stories about devious callers trying to fool us to give up our precious credit card numbers. Who does these sorts of calls? What scum would try to scam people out of their hard earned money?