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Adaptive Business:  Complex Service Delivery

Posted by Stephen Parry on Mar 31, 2020 3:22:16 PM

If you own or manage a complex service business, you'll know how complicated it can be to make company-wide changes. However, in the competitive modern world, it's crucial for organisations to be able to respond quickly to market or economic developments or changes in customer behaviour and demand. So, how could using our Sense and Adapt Business Model enhance your company's ability to adapt to change?

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Topics: Work Climate, Adaptive Culture, sense and adapt, Service Effectiveness, Complex Services

The Essence of an Adaptive Business: Employee Engagement

Posted by Stephen Parry on Feb 21, 2020 4:59:03 PM

For many years, I have been teaching, speaking and writing about organisational transformation, and what I have learned is that even when it is relatively simple to get buy-in for new ideas and concepts, many companies get stuck in the weeds of process.

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Topics: Work Climate, Adaptive Culture, Human Resources, Service Effectiveness, Complex Services, Digital Transformation

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