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Transforming an Overburdened Organisation requires Changemakers, not Champions

Posted by Stephen Parry on Aug 18, 2019 12:56:04 PM

It’s taken a while but medium to large organisations,  have finally come to realise they need to change to compete and survive in a marketplace filled with small, more nimble competitors.

However, it's become apparent to me that many change programs hit a wall when it comes to implementation. They have the best of intentions but lack some key competencies.

Here’s how it generally plays out:

During a transformation, a manager continues running their department as per usual. They have typical departmental challenges and work loads, but the managers are often tasked with implementing the new change program in addition to their daily workload. While clamouring to get their job done and respond to the challenges of the change program, managers get overburdened and frustrated.

When it all starts to fall apart, they reach out in desperation for a quick fix and the trap is sprung. Why? Because there are no quick fixes when it comes to implementing a change program. However, they try anyway and set in motion a downward spiral that many fail to recover from.

Let’s take a closer look at what happens to the program during the death spiral:

Those beleaguered managers get frustrated because they’re being ask to do a job they are not qualified to do. Managing change requires a skillset many managers just do not possess. So, investing in management and leadership competency is the simple countermeasure.

Most change programs fail when the complexity exceeds the competency of the managers. That's why they choose quick fixes instead. Ultimately, if and when the change initiative fails, the program gets blamed.

The Lloyd Parry Adaptive Business Approach

As part of our change competency plan, we actively build change-skills development into our program and create changemakers that can deploy effectively. These changemakers become internal revolutionaries who see the organisation as it is and where it needs to be, thereby gaining the courage necessary to speak truth to power.

Providing a realistic picture of change issues is not finger-pointing. What we teach them is that they need to cut through the culture and find clarity about where the real issues are that are killing the organisation.

Creating changemakers includes education and hands-on training on how to manage change, how to manage the politics of change and how to manage the range of emotions that arise from them and others in the organisation.

In truth, these changemakers turn everyone in the organisation into agents of local change. Changing the business is an ongoing process.  Change is a state of mind not a project plan. Once an organisation understands this and develops changemakers, change will come more easily.

I discuss more about this topic in an Agile Amped podcast.  Click here to listen. 

If you would like to have a 1-to-1 call for some advice on creating change makers in your organisation, please get in touch.

For more information, click here to schedule a one-to-one call with Stephen  Parry.

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Topics: Adaptability, IT Business, business agility, Agile, Business Agility Podcast

July's News Review from Lloyd Parry Adaptive Business Consulting

Posted by Stephen Parry on Jul 30, 2019 4:46:07 PM

We hope you're enjoying the summer holidays, whether in the scorching heat or in the downpours or something in between.  Our July news is a recap of what we've been up to.  It includes information about our new CAFÉ Change Planner Workshop; top posts for the month, including our blogs and other interesting articles; a new section called Stephen Parry speaks about ... ; and upcoming events.  As always, if you'd like to have an informal chat about your business needs or about Business Adaptability or Agility in general, please get in touch.

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Topics: Business Agility Vienna 2019, Business Agility Podcast, Agile Prague 2019, Customer Experience Awards, Agile Business Conference, Business Agility Courses

An Accenture Interview with Stephen Parry: Transforming an Already Overburdened Organisation

Posted by Stephen Parry on Apr 26, 2019 2:10:34 PM

In this podcast, as part of the Inspiring Conversations in the Business Agility Series, Stephen discusses
how during business transformations leaders often lose sight of the strategy, organisational structures, and requirements for technology.

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Topics: Business Tips, Adaptive Business, business agility, Agile, Business Agility Vienna 2019, Business Agility Podcast