Employees are the lifeblood of an organisation. We all know this. The combination of personalities, quirks, skills, and imagination are what sets one organisational identity apart from another.
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Everyone wants a step-by-step action plan on how to perfect business change. However, anyone who claims to be able to provide neat, tidy one-size strategies is mistaken.
Powerful and meaningful...Read More →
Change management can be complex, unpredictable, and unnerving. Therefore, it is little surprise that many change management strategies – despite the best intentions of their instigators – fail to...Read More →
Informed decision making is one of the most important duties of any manager. For organisations to flourish, leaders have to send careful signals in order to instigate the correct change processes.Read More →
The influence of internal and external forces mean that all businesses need to change. This is one of the most complex and misunderstood elements of organisational identity.
On the one hand,...Read More →
Successful organisations are melting pots of disparate skillsets. Whether in terms of practical skills or intrinsic psychological capabilities, it takes a variety of minds to fuel organisational...Read More →
Creating a superior service climate for your business does not happen overnight, but remarkable progress can be made by adopting several straightforward adaptive practices and structures. Our Half...Read More →
‘The greatest waste in organisations today is the waste in human potential.’Read More →
I’m very pleased to be delivering a keynote presentation and a 90-minute interactive workshop at this year’s ITEM Strategy and Practice IT Conference, From Code to Product. From Service to SolutionRead More →
The capacity of a business to adapt to change rests as much on its culture as it does on the technologies and systems it has in place. In other words, it is the attitude and abilities of the staff...Read More →