While at the Business Agility 2017 conference in New York recently, I met many wonderful people, all eager to engage on the issue of adaptability in organisations. The work I pioneered in my 2005 book Sense and Respond: The Journey To Customer Purpose has found its moment. Organisations know they have to change now and adaptability is their preferred method.
In the days following my presentation at BusinessAgility2017 in New York in February, I found myself being tagged with an unexpected nickname by attendees.
Before last week’s talk at BusinessAgility2017 in New York City, I told some of my confidantes that I sensed something shifting in the change and transformation field.
How does adaptability work? How does it make a business more profitable? I get asked those and related questions almost daily.
Working in the field of adaptive change means that one has to consistently assimilate new information and adjust strategies accordingly. To some the very idea that concepts and approaches are fluid because of our hyper-evolving business landscape is terrifying. But for me, it’s business as usual and I love the challenge.
On February 23rd, I’ll be in New York City engaging in one of my favourite professional activities: speaking with and to my colleagues in the change management world. It’s always interesting to hear the divergent, and sometimes conflicting, viewpoints around management theory and implementation.
Although most of my time is spent working on adaptability and change with organisations, conferences are like professional vacations to me.
Although working with organisations on change programs is never less than invigorating and challenging, there are some that stand out for me.
I once worked with an organisation who for three years were one of 12 shortlisted companies providing IT Services for home users and businesses for a large US technology company. They suddenly, and without any warning, found themselves bidding to be one of the tech company’s three remaining suppliers.