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Change Readiness: Planting the Seeds for Change Success

Posted by Stephen Parry on Apr 12, 2019 3:41:34 PM

 Our new eBook, Change Readiness:  Planting the Seeds for Change Success, is out and available to help you through your change programme.  We'll be publishing one chapter each month in our blog.  This will be followed by a webinar to discuss issues raised by that section.

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Topics: Adaptability, IT Business, Change Leadership, business agility, C-Suite Executives, Middle Managers, Change Leaders

Brexit: Intellectual Property and .eu Domains

Posted by Stephen Parry on Apr 12, 2019 11:30:00 AM

To be or not to be.  That is the question. Another Brexit deadline has passed.  The new date looks set to be on Halloween -- nightmarish, no doubt, in the interim and long after. 

While there is little clarity on what the trading arrangements between the UK and the EU will be after the
withdrawal, there is some pretty straightforward advice on intellectual property and .eu domains. This is of particular importance to Lloyd Parry, as we have numerous "Community" EU trademarks and a never-ending list of .eu's.

We thought we would share some resources that we have found helpful in these two areas and in general. Just click on the blue headings. If you have any as a UK business offering services into the EU, please add them in the comments section below or contact us directly and we will update the list. 

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Topics: IT Business, Business Tips, Brexit Resources, Brexit and .eu Domains, Brexit and Intellectual Property

Trick o' Tweet and the 'Philosophical' Pumpkin

Posted by Stephen Parry on Apr 8, 2019 6:45:43 PM

As I was attempting to categorise some of my previous tweets to share with a team to whom I was delivering a management workshop, one category, one of the many loose ones, that surfaced was philosophical. And, I couldn't resist sharing this story.

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Topics: IT Business, Lean Methods, A3 Thinking, Lean, Business Tips, Adaptive Business, Agile

Some Tweets of 'Mind'

Posted by Stephen Parry on Apr 8, 2019 3:52:55 PM

When thinking about your transformation program, particularly when using Lean and A3 Structured Thinking, here are some of my past tweets that will give you some food for thought.

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Topics: IT Business, Lean Methods, A3 Thinking, Lean, Change Management, Adaptive Business, business agility

How do you see your organisation? Is it a Marilyn Monroe or an Albert Einstein?

Posted by Stephen Parry on Apr 4, 2019 7:03:29 PM

When working on business transformations, I often start by showing the team a hybrid image of Marilyn Monroe and Albert Einstein, which was created by Dr. Aude Oliva at the Massachusetts Institute of Technology. It is the same image but can be perceived in two different ways depending on the distance from it.

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Topics: Customer Experience, Lean, Business Tips, Change Management, Adaptive Business, business agility, Agile

Sense and Respond: The Journey to Customer Purpose (Foreward)

Posted by Stephen Parry on Apr 4, 2019 3:37:00 PM

 by Dr. Joel Cutcher-Gershenfeld

"In reality, this is a culture change on a massive scale. It is a shift to a culture that can see the value in recognizing ‘disconnects’ with customers. It is a shift to a culture where frontline workers have the skills and motivation to conduct root-cause analysis.It is a shift to a culture in which learning is seen as central to business success, not just an add-on activity.

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Topics: Lean Methods, A3 Thinking, Sense and Respond Book, Work Climate, Adaptive Culture, Change Management, Adaptive Business

Lean: An Effective Transformation Tool in the Service Sector

Posted by Stephen Parry on Apr 4, 2019 3:15:00 PM

Manufacturing, the birthplace of Lean, has contributed a great deal to the ideas of flow, just-in-time processes, respect for people and shaping a management system that now dominates much of the manufacturing world.

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Topics: IT Business, Lean Methods, Customer Experience, Lean, Adaptive Culture, Adaptive Business, business agility

Modernising Quality Systems: Are your systems failing to keep up?

Posted by Guest Post from Henk Stoker CEng MIMechE, CSSBB, GradIOSH on Apr 4, 2019 12:40:00 PM

While working with management on quality issues, I’ve come to see current methods as generally quite stale, slow and organisationally entrenched. Old methods are becoming increasingly ineffective.

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Topics: Customer Value Principles

How One 999 Call became a Big Part of a Force's Transformation Story

Posted by Stephen Parry on Apr 2, 2019 1:00:23 PM

A few years back, when we were working with a UK police force and their ICT Operations Manager, Rupert Coles, on a transformation project, we put some of the IT team in police cruisers with officers for ride-a-longs.  In one instance, an IT person was able to witness first hand how a communications failure turned a minor neighbourhood incident into a major tie-up of police resources.

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Topics: IT Business, sense and respond, Adaptive Culture, Adaptive Business

Differentiation: How One Logistics Company Achieved It

Posted by Stephen Parry on Mar 28, 2019 3:58:51 PM

How does adaptability work? How does it make a business more profitable? I'm asked these and related questions almost daily.

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Topics: Adaptability, Customer Experience, Work Climate, Adaptive Culture, Business Tips

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