Our new eBook, Change Readiness: Planting the Seeds for Change Success, is out and available to help you through your change programme. We'll be publishing one chapter each month in our blog. This will be followed by a webinar to discuss issues raised by that section.
While there is little clarity on what the trading arrangements between the UK and the EU will be after the
withdrawal, there is some pretty straightforward advice on intellectual property and .eu domains. This is of particular importance to Lloyd Parry, as we have numerous "Community" EU trademarks and a never-ending list of .eu's.
We thought we would share some resources that we have found helpful in these two areas and in general. Just click on the blue headings. If you have any as a UK business offering services into the EU, please add them in the comments section below or contact us directly and we will update the list.
As I was attempting to categorise some of my previous tweets to share with a team to whom I was delivering a management workshop, one category, one of the many loose ones, that surfaced was philosophical. And, I couldn't resist sharing this story.
When thinking about your transformation program, particularly when using Lean and A3 Structured Thinking, here are some of my past tweets that will give you some food for thought.
When working on business transformations, I often start by showing the team a hybrid image of Marilyn Monroe and Albert Einstein, which was created by Dr. Aude Oliva at the Massachusetts Institute of Technology. It is the same image but can be perceived in two different ways depending on the distance from it.
- Professor, The Heller School for Social Policy and Management, Brandeis University
- Previously Senior Research Scientist, MIT Sloan School of Management, and Executive Director, MIT Engineering Systems Learning Center
"In reality, this is a culture change on a massive scale. It is a shift to a culture that can see the value in recognizing ‘disconnects’ with customers. It is a shift to a culture where frontline workers have the skills and motivation to conduct root-cause analysis.It is a shift to a culture in which learning is seen as central to business success, not just an add-on activity.
Manufacturing, the birthplace of Lean, has contributed a great deal to the ideas of flow, just-in-time processes, respect for people and shaping a management system that now dominates much of the manufacturing world.
While working with management on quality issues, I’ve come to see current methods as generally quite stale, slow and organisationally entrenched. Old methods are becoming increasingly ineffective.
Topics: Customer Value Principles
A few years back, when we were working with a UK police force and their ICT Operations Manager, Rupert Coles, on a transformation project, we put some of the IT team in police cruisers with officers for ride-a-longs. In one instance, an IT person was able to witness first hand how a communications failure turned a minor neighbourhood incident into a major tie-up of police resources.
How does adaptability work? How does it make a business more profitable? I'm asked these and related questions almost daily.