We must always check our emotions and motivations as Lean leaders or any other type of leader in fact. We must honestly admit that all our views are temporary and subject to change in the light of new evidence. This is what we mean by being unattached to an old idea or stories from the past.
There is a cataclysmic difference between mass production and the creation of a Customer Value Enterprise® through the application of Customer Value Principles. Customer Value Principles come from many sources – particularly from Lean Service and Systems Thinking – but the line between mass production and the Customer Value Enterprise® is not a continuum: these are completely different ways of thinking and working. You are either doing one or you are doing the other –you will not find yourself doing some elements of each.
Starting with a Blame free culture, allows reality to be seen, this in turn leads to trust, which leads to transparency which leads to the right actions, which leads to results. That is the sequence….. Expecting business results and transparency first demonstrates ignorance of how to release the potential of people. – A bit like wanting to see the baby immediately after conception.
Stephen Parry • Hope you all had a good Christmas and New Year, or a Happy Holiday which ever suits.
I am looking forward to taking part in a debate on how researchers should engage leaders in industry. I will supply a follow up article after the event.
Stephen Parry Speaking at an event designed by engineers for engineers ALE2011 Berlin“Creating an Integrated ICT Value Stream Using Lean and Agile Thinking”
Topics: Sense and Respond Book