Businesses that are capable of sensing what is important to customers and then adapting the entire organisation to meet these needs will dominate the marketplace. They will have happy customers and happy, engaged employees.
Like many during the current health crisis, the reading on my nostalgiometer is running high, so I have been revisiting some older business books that still have purpose, vision and some excellent insights for making the transformational journey to becoming an adaptive business.
Click below to read my reviews of The Gold Mine, Adaptive Enterprise, Beyond Budgeting, The Human Side of Enterprise, The Halo Effect and The Black Swan. Feel free to leave your feedback in the comment section below.
Find out more about how to create adaptive organisations in our Sense and Adapt Academy.